Work that is not performed in real-time, allowing team members to collaborate without needing to be online simultaneously.
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A process by which users are automatically enrolled into a service or program, often used to increase participation rates.
Elements of a service or product that are not visible to the user but are essential for delivering the front-stage experience.
Modifications or additions to a system that encourage specific user behaviors.
Practical applications of behavioral science to understand and influence human behavior in various contexts.
The evaluation of products based on their ability to influence and shape user behavior.
Managing product development with a focus on understanding and influencing user behavior through behavioral science principles.
A prioritization technique where stakeholders use a limited budget to "buy" features they believe are most valuable, helping to prioritize the development roadmap.
A group of individuals with similar skills or expertise, spread across different squads, who come together to share knowledge and best practices.
A structured framework for product design that stands for Comprehend the situation, Identify the customer, Report customer needs, Cut through prioritization, List solutions, Evaluate trade-offs, and Summarize recommendations.
An approach where designers and non-designers work together throughout the design process to create user-centric solutions.
A technique or tool used to lock oneself into following through on a commitment, often by adding a cost to failing to do so.
Detailed, Estimated, Emergent, and Prioritized (DEEP) is an agile project management framework for a well-maintained product backlog.
A time-constrained, intensive process that helps teams quickly design, prototype, and test ideas.
The ease with which users can find new features or content within a product.
A team focused on designing and improving the user experience across products and services.
A term used to describe an organization focused on continuously shipping new features, often at the expense of quality, user experience, or business value.
A team responsible for delivering specific features or enhancements, typically working on predefined requirements and focusing on the implementation of assigned features.
The process of making small, continuous improvements to products, services, or processes over time.
A visual workflow management method used to visualize work, limit work-in-progress, and maximize efficiency.
Know Your Customer (KYC) is a process used by businesses to verify the identity of their clients and assess potential risks of illegal intentions for the business relationship.
A pricing strategy that offers a middle option with substantial value at a moderate price, often perceived as the best deal by users.
Minimum Marketable Feature (MMF) is the smallest set of functionality that delivers significant value to users and can be marketed effectively.
Minimum Viable Experience (MVE) is the simplest version of a product that delivers a complete and satisfying user experience while meeting core user needs.
Minimum Viable Feature (MVF) is the smallest possible version of a feature that delivers value to users and allows for meaningful feedback collection.
A method where a document or proposal is limited to one page and created within one hour to ensure clarity and focus.
A visual tool that maps out opportunities and the corresponding solutions, helping teams identify and prioritize where to focus their efforts.
An estimation technique used in Agile software development where team members assign story points to tasks through consensus-based discussion.
A prioritized list of features, enhancements, and fixes that are intended to be addressed in future product development cycles.
The strategies and tools used to ensure that sales, marketing, and customer service teams have the necessary resources to effectively promote and support a product.
The process of continuously improving a product's performance, usability, and value through data-driven decisions and iterative enhancements.
A role in Agile development responsible for defining the product vision, prioritizing the product backlog, and ensuring the development team delivers value to users.
Short for Product Operations, a function that supports product management teams by streamlining processes, managing tools, and ensuring efficient operations.
The practice of quickly testing and iterating on ideas to validate assumptions and learn from user feedback in a short time frame.
The use of social media platforms to connect with prospects, build relationships, and ultimately drive sales.
A time-boxed period during which specific work must be completed and made ready for review, used in Agile project management.
A list of tasks and deliverables that a team commits to completing during a sprint, providing a clear focus and scope for the sprint's duration.
A meeting at the end of a sprint where the development team presents their completed work to stakeholders.
A concise statement of what the team aims to achieve during a sprint, providing direction and a shared understanding of the sprint's purpose.
A meeting where the Agile team discusses and decides what tasks will be completed in the upcoming sprint, establishing a clear plan for the sprint's duration.
A small, cross-functional team of 6-12 people focused on delivering a specific product feature or component.
A strategy used to determine the proportion of various SMEs needed to support a pipeline of work.
A unit of measure used in Agile project management to estimate the relative effort required to complete a user story or task.
A collection of multiple squads working in the same domain or on related projects, typically consisting of 40-150 people.
An activity during a design audit where printed screens representing customer journeys are reviewed collaboratively with stakeholders to assess design quality and identify areas for improvement.
The process of performing a series of seemingly unrelated and often tedious tasks that are necessary to solve a larger problem.
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