Customer Empathy
The ability to understand and share the feelings of customers, crucial for creating user-centered designs and experiences.
The ability to understand and share the feelings of customers, crucial for creating user-centered designs and experiences.
Measurements used to evaluate the success of an organization, employee, or process in meeting goals.
Application Programming Interface (API) is a set of tools and protocols that allow different software applications to communicate and interact with each other.
Objectives and Key Results (OKR) is a goal-setting framework for defining and tracking objectives and their outcomes.
A cognitive architecture model that explains how humans can learn and adapt to new tasks.
Replacing one UI component with another, often used in adaptive or dynamic interfaces.
A strategic research process that involves evaluating competitors' products, services, and market positions to identify opportunities and threats.
Strengths, Weaknesses, Opportunities, and Threats (SWOT) is a strategic planning tool that is applied to a business or project.
A dark pattern where users are pressured to make quick decisions by creating a false sense of urgency.