Visual Cueing
The use of visual elements to draw attention to important information or guide user actions.
The use of visual elements to draw attention to important information or guide user actions.
The practice of deeply understanding and sharing the feelings of users to create products and services that truly meet their needs.
The study of the principles that govern human behavior, including how people respond to stimuli and learn from their environment.
A psychological phenomenon where people follow the actions of others in an attempt to reflect correct behavior for a given situation.
CSAT (Customer Satisfaction) measures how products or services provided by a company meet or exceed customer expectations.
The process of tracking and managing potential customers from initial contact through to sale.
A method of testing two identical versions of a webpage or app to ensure the accuracy of the testing tool.
A research method that focuses on collecting and analyzing numerical data to identify patterns, relationships, and trends, often using surveys or experiments.
The capability of a system to continue operating properly in the event of the failure of some of its components, ensuring that user experience is not significantly affected by errors or issues, similar to Postel's Law.