User Interviews
A qualitative research method involving direct conversations with users to gather insights into their needs, behaviors, and experiences.
A qualitative research method involving direct conversations with users to gather insights into their needs, behaviors, and experiences.
The tendency for people to value products more highly if they have put effort into assembling them.
A team focused on designing and improving the user experience across products and services.
A collection of design patterns that provides solutions to common design problems.
Rich Internet Application (RIA) is a web application that offers interactive and engaging user experiences similar to desktop applications.
Easy, Attractive, Social, and Timely (EAST) is a behavioral insights framework used to influence behavior.
Ontology is a comprehensive model that includes entities, their attributes, and the complex relationships between them, while taxonomy is a hierarchical classification system that organizes entities into parent-child relationships.
A framework for prioritizing product features based on their impact on customer satisfaction, classifying features into categories such as basic, performance, and delight.
An inference method used in AI and expert systems where reasoning starts from known facts and applies rules to derive new facts.