Lead Scoring
The process of ranking leads based on their perceived value to the organization.
984 topics found for
“accessibility improvement”
Turnover Rate
The rate at which employees leave a company and are replaced by new hires, often used as a measure of organizational health and stability.
Attention Mechanism
A component in neural networks that allows the model to focus on specific parts of the input, improving performance.
CES
Customer Effort Score (CES) is a metric that measures how much effort customers have to put in to interact with a product or service.
Service Design
The practice of planning and organizing people, infrastructure, communication, and material components of a service to improve its quality and the interaction between service providers and customers.
Collaborative Filtering
A recommendation system technique that makes predictions about user interests based on preferences from many users.
Responsive Pattern
Design patterns that adapt to different screen sizes and devices, ensuring a consistent user experience.
Lead Conversion Rate
The percentage of leads that convert into customers.
360-Degree Customer View
A comprehensive view of a customer that includes data from all interactions and touchpoints across the customer journey.