Customer Journey
The complete set of experiences that customers go through when interacting with a company, from initial contact to post-purchase.
984 topics found for
“accessibility improvement”
Repetition Blindness
A phenomenon where people fail to recognize a repeated item in a visual sequence, impacting information processing and perception.
Tribe
A collection of multiple squads working in the same domain or on related projects, typically consisting of 40-150 people.
Principle of Exemplars
The Principle of Exemplars is an information architecture guideline that uses representative examples to illustrate content categories.
Agile Framework
A set of practices and principles that guide agile methodologies, such as Scrum and Kanban, to improve project management and product development.
DAM
Digital Asset Management (DAM) is a system that stores, organizes, and manages digital assets, such as images, videos, and documents.
Salience Bias
A cognitive bias where people focus on the most noticeable or prominent information while ignoring less conspicuous details.
Promptframe
A structure or framework used to create effective prompts for AI systems, ensuring clarity and context.
Perceptual Set
The tendency to perceive and interpret information based on prior experiences and expectations, influencing how different users perceive design differently.