Obfuscated Options
A dark pattern where options to opt out or cancel services are deliberately hidden or made difficult to find.
A dark pattern where options to opt out or cancel services are deliberately hidden or made difficult to find.
Critical Incident Technique (CIT) is a method used to gather and analyze specific incidents that significantly contribute to an activity or outcome.
A cognitive shortcut that relies on the recognition of one option over another to make a decision, often used when individuals have limited information.
Pre-set options in a system that are designed to benefit users by simplifying decisions and guiding them towards the best choices.
A Project Management Office (PMO) is a centralized unit within an organization that oversees and standardizes project management practices.
An SEO issue that occurs when multiple pages on the same website target the same keyword, causing them to compete against each other and potentially harming search rankings.
A set of criteria that a user story or task must meet before being accepted into the development cycle, ensuring it is actionable and clear.
The percentage of customers who stop using a product or service during a specific time period.
The percentage of visitors to a website who navigate away from the site after viewing only one page.