Actor-Observer Bias
A cognitive bias that causes people to attribute their own actions to situational factors while attributing others' actions to their character.
A cognitive bias that causes people to attribute their own actions to situational factors while attributing others' actions to their character.
The rate at which customers stop using a product or service, often used as a metric to measure customer retention.
A systematic evaluation of all features in a product to determine their usage, effectiveness, and alignment with business goals.
A tool used to prioritize tasks based on their impact and effort, helping to focus on high-value activities.
A structured classification of risks into categories, helping organizations identify, assess, and manage different types of risks.
A brainstorming technique that involves listing all possible attributes of a product or problem to generate new ideas and solutions.
A user-centered design process that involves understanding users' needs and workflows through field research and applying these insights to design.
Average Revenue Per Account (ARPA) is a metric used to measure the average revenue generated per user or account.
The tendency for individuals to continue a behavior or endeavor as a result of previously invested resources (time, money, or effort) rather than future potential benefits.