Mindshare
The level of awareness or popularity a product or brand has among consumers.
655 topics found for
“accurate data analysis”
Self Service Portal
A web-based interface that allows customers to find information and perform tasks without needing assistance from a customer service representative.
Development Cycle
The sequence of phases through which a product or project passes from conception to completion.
Behavioral User Experience
The application of behavioral science principles to improve the design and usability of digital products, focusing on user behavior and interactions.
Product Strategy
Product Strategy is a framework that outlines how a product will achieve its business goals and satisfy customer needs.
Lead Conversion
The process of turning a lead into a customer.
CSM
CSM (Customer Success Management) is a business methodology focused on ensuring customers achieve their desired outcomes while using a product or service.
Friend Spam
A dark pattern where the product asks for the user's social media or email credentials and then spams all the user's contacts.
Halo Effect
A cognitive bias where the perception of one positive trait influences the perception of other unrelated traits.