Zeigarnik Effect
A psychological phenomenon where people remember uncompleted or interrupted tasks better than completed tasks.
283 topics found for
“behavioral insights”
Extension Neglect
A cognitive bias where people ignore the relevance of sample size in making judgments, often leading to erroneous conclusions.
Lead Management
The process of tracking and managing potential customers from initial contact through to sale.
Cross-Selling
The practice of selling additional products or services to an existing customer.
Social Selling
The use of social media platforms to connect with prospects, build relationships, and ultimately drive sales.
CRM
Customer Relationship Management (CRM) is a strategy for managing an organization's relationships and interactions with current and potential customers.
Product Strategy
Product Strategy is a framework that outlines how a product will achieve its business goals and satisfy customer needs.
Lead Conversion
The process of turning a lead into a customer.
NPS
Net Promoter Score (NPS) is a metric used to measure customer loyalty and satisfaction based on their likelihood to recommend a product or service to others.