Customer Loyalty
The likelihood that a customer will continue to buy from a particular company or brand over time.
283 topics found for
“behavioral insights”
Customer Journey
The complete set of experiences that customers go through when interacting with a company, from initial contact to post-purchase.
LLM
Large Language Model (LLM) is an advanced artificial intelligence system trained on vast amounts of text data to understand and generate human-like text.
Survivorship Bias
A cognitive bias that occurs when conclusions are drawn from a non-representative sample, focusing only on successful cases and ignoring failures.