Context Mapping
A research technique that explores the context in which users interact with a product, service, or environment to understand their needs and behaviors.
A research technique that explores the context in which users interact with a product, service, or environment to understand their needs and behaviors.
The psychological discomfort experienced when parting with money, influenced by the payment method and context.
A cognitive bias where individuals evaluate outcomes relative to a reference point rather than on an absolute scale.
Research conducted in natural settings to collect data on how people interact with products or environments in real-world conditions.
A cognitive bias where individuals overlook or underestimate the cost of opportunities they forego when making decisions.
The tendency to give more weight to negative experiences or information than positive ones.
A psychological phenomenon where a person who has done a favor for someone is more likely to do another favor for that person than if they had received a favor from them.
Needs and expectations that are not explicitly stated by users but are inferred from their behavior and context.
A cognitive bias where people disproportionately prefer smaller, immediate rewards over larger, later rewards.