NPS
Net Promoter Score (NPS) is a metric used to measure customer loyalty and satisfaction based on their likelihood to recommend a product or service to others.
45 topics found for
“brand sustainability”
Community Building
The process of creating or enhancing a community among individuals with common interests, goals, or values.
Barriers to Entry
Obstacles that make it difficult for new competitors to enter an industry, such as high capital requirements, strong brand loyalty, or regulatory hurdles.
Reciprocity
A social norm of responding to a positive action with another positive action, fostering mutual benefit and cooperation.
Design Principles
Fundamental guidelines that inform and shape the design process, ensuring consistency, usability, and effectiveness in product creation.
LTV
Lifetime Value (LTV) is a metric that estimates the total revenue a business can expect from a single customer account throughout their relationship.
Lead Generation
The process of attracting and converting strangers and prospects into someone who has indicated interest in your company's product or service.
UBP
Unique Buying Proposition (UBP) is a statement that highlights the unique benefits and value a product or service offers to customers.
External Consistency
The degree to which a product's elements are consistent with external standards or other products.