Surrogation
The process by which a measure or metric comes to replace the underlying objective it is intended to represent, leading to distorted decision-making.
The process by which a measure or metric comes to replace the underlying objective it is intended to represent, leading to distorted decision-making.
The process of gathering and analyzing information about competitors to inform business strategy and decision-making.
Data points that represent an individual's, team's, or company's performance in the sales process.
A tendency to avoid making decisions that might lead to regret, influencing risk-taking and decision-making behaviors.
A cognitive shortcut that relies on the recognition of one option over another to make a decision, often used when individuals have limited information.
A cognitive bias where individuals overlook or underestimate the cost of opportunities they forego when making decisions.
A cognitive bias where individuals or organizations continue to invest in a failing project or decision due to the amount of resources already committed.
A method where a document or proposal is limited to one page and created within one hour to ensure clarity and focus.
A behavioral economic theory that describes how people choose between probabilistic alternatives that involve risk, where the probabilities of outcomes are known.