Benchmarking
The practice of comparing performance metrics to industry bests or best practices from other companies.
The practice of comparing performance metrics to industry bests or best practices from other companies.
The study of the principles that govern human behavior, including how people respond to stimuli and learn from their environment.
A set of cognitive processes that include working memory, flexible thinking, and self-control, crucial for planning, decision-making, and behavior regulation.
The process by which a measure or metric comes to replace the underlying objective it is intended to represent, leading to distorted decision-making.
A risk management model that illustrates how multiple layers of defense (like slices of Swiss cheese) can prevent failures, despite each layer having its own weaknesses.
A framework for assessing and improving an organization's ethical practices in the development and deployment of AI.
A model that explains behavior change through the interaction of three elements: motivation, ability, and triggers.
A framework for prioritizing product features based on their impact on customer satisfaction, classifying features into categories such as basic, performance, and delight.
A management framework that organizes employees into small, cross-functional teams (tribes) to enhance agility, collaboration, and innovation.