Wall Walk
An activity during a design audit where printed screens representing customer journeys are reviewed collaboratively with stakeholders to assess design quality and identify areas for improvement.
An activity during a design audit where printed screens representing customer journeys are reviewed collaboratively with stakeholders to assess design quality and identify areas for improvement.
Knowledge Organization System (KOS) refers to a structured framework for organizing, managing, and retrieving information within a specific domain or across multiple domains.
A persuasion strategy that involves getting a person to agree to a small request to increase the likelihood of agreeing to a larger request later.
Site Reliability Engineering (SRE) is a discipline that incorporates aspects of software engineering and applies them to infrastructure and operations problems to create scalable and highly reliable software systems.
World Wide Web Consortium (W3C) is an international community that develops open standards to ensure the long-term growth of the Web.
A network of real-world entities and their interrelations, organized in a graph structure, used to improve data integration and retrieval.
The practice of setting defaults in decision environments to influence outcomes, often used in behavioral economics and design.
The ability of a system, product, or process to handle increased loads or expand without compromising performance or efficiency.
A decision-making strategy where individuals are prompted to make a choice rather than defaulting to a pre-set option.