User Centered Design
An iterative design process that focuses on the users and their needs at every phase of the design process.
An iterative design process that focuses on the users and their needs at every phase of the design process.
The process where design services and outputs become standardized and interchangeable, often leading to competition based primarily on price rather than quality or creativity.
The ability of an organization to adapt quickly to market changes and external forces while maintaining a focus on delivering value.
Business Process Management Software (BPMS) refers to tools and systems that help organizations design, model, execute, monitor, and optimize their business processes.
An activity during a design audit where printed screens representing customer journeys are reviewed collaboratively with stakeholders to assess design quality and identify areas for improvement.
Business Rules Engine (BRE) is a software system that executes one or more business rules in a runtime production environment.
The practice of promoting and representing the needs, interests, and rights of users in the design and development process.
A type of usability testing conducted at the end of the design process to evaluate the effectiveness and overall user experience.
Enterprise Resource Planning (ERP) are integrated software systems that manage business processes across various departments, such as finance, HR, and supply chain.