SLA
A Service Level Agreement (SLA) is a formal contract between a service provider and a customer that defines the level of service expected.
172 topics found for
“change management”
Kanban Roadmap
A strategic planning tool that outlines the future direction of a project or product using Kanban principles, emphasizing continuous delivery and improvement.
POD
Product-Oriented Delivery (POD) is a methodology that focuses on organizing teams around products rather than projects.
ERD
Entity Relationship Diagram (ERD) is a visual representation of the relationships between entities in a database.
Churn Rate
The percentage of customers who stop using a product or service during a specific time period.
PESTEL Analysis
A strategic framework used to analyze the external macro-environmental factors affecting an organization: Political, Economic, Social, Technological, Environmental, and Legal.
Sales Forecasting
The process of estimating future sales based on historical data, trends, and market analysis.
Distinctive Competence
A unique capability that sets an organization apart from its competitors, providing a competitive advantage.
PAC
Product Advisory Council (PAC) is a group of customers, industry experts, and stakeholders who provide feedback and guidance on a company's product strategy and development.