Intentionality Bias
The tendency to attribute intentional actions to others' behaviors, often overestimating their intent.
The tendency to attribute intentional actions to others' behaviors, often overestimating their intent.
Voice of the Customer (VOC) is a process for capturing customers' expectations, preferences, and aversions.
A dark pattern where the product asks for the user's social media or email credentials and then spams all the user's contacts.
A consensus-building technique where participants show their level of agreement or support by raising zero to five fingers.
A learning method that involves teaching a concept to a novice to identify gaps in understanding and reinforce knowledge.
A cognitive bias where people rely too heavily on their own perspective and experiences when making decisions.
Software Development Life Cycle (SDLC) is a process for planning, creating, testing, and deploying an information system.