Illusion of Completeness
A cognitive bias where users believe they have explored all available content, even when more is present.
A cognitive bias where users believe they have explored all available content, even when more is present.
Designing systems and processes to effectively respond to and manage crises, ensuring resilience and quick recovery.
The process by which a measure or metric comes to replace the underlying objective it is intended to represent, leading to distorted decision-making.
A motivational theory suggesting that individuals are motivated to act based on the expected outcomes of their actions and the attractiveness of those outcomes.
A Gestalt principle stating that elements that are visually connected are perceived as more related than elements with no connection.
A persuasion strategy that involves getting a person to agree to a small request to increase the likelihood of agreeing to a larger request later.
A principle that states the time it takes to make a decision increases with the number and complexity of choices available.
The process of creating or enhancing a community among individuals with common interests, goals, or values.
The practice of comparing performance metrics to industry bests or best practices from other companies.