CSAT
CSAT (Customer Satisfaction) measures how products or services provided by a company meet or exceed customer expectations.
1005 topics found for
“consistency improvement”
SCAMPER
Substitute, Combine, Adapt, Modify, Put to another use, Eliminate, and Reverse (SCAMPER) is a creative thinking technique that encourages innovation in a product or process.
Brand Gap
The difference between a brand's desired perception and the actual perception held by consumers.
Crystal Method
A lightweight, flexible approach to software development that emphasizes team communication and continuous improvement.
Business Transformation
A change management strategy that aligns people, process, and technology initiatives to improve performance and achieve business goals.
Behavioral Insights
Practical applications of behavioral science to understand and influence human behavior in various contexts.
Behavioral User Experience
The application of behavioral science principles to improve the design and usability of digital products, focusing on user behavior and interactions.
Enabling Team
A team that supports other teams by providing specialized expertise and tools to improve their performance.
Business Analytics
The process of using statistical analysis and modeling to explore and interpret business data to make informed decisions.