Service Design
The practice of planning and organizing people, infrastructure, communication, and material components of a service to improve its quality and the interaction between service providers and customers.
The practice of planning and organizing people, infrastructure, communication, and material components of a service to improve its quality and the interaction between service providers and customers.
The use of visual elements to draw attention to important information or guide user actions.
The process by which search engines organize and store web content to facilitate fast and accurate information retrieval.
Enterprise Architecture (EA) is a strategic framework used to align an organization's business strategy with its IT infrastructure.
A structure or framework used to create effective prompts for AI systems, ensuring clarity and context.
The established set of core values, stories, and attributes that define a brand's identity and guide its communications.
Agile Release Train (ART) is a long-lived team of Agile teams that, along with other stakeholders, incrementally develops, delivers, and operates one or more solutions in a value stream.
Site Reliability Engineering (SRE) is a discipline that incorporates aspects of software engineering and applies them to infrastructure and operations problems to create scalable and highly reliable software systems.
An agile methodology focused on delivering value to the customer through principles such as eliminating waste, amplifying learning, and delivering as fast as possible.