Focal Points
Elements in a design that draw the viewer's attention and create a visual hierarchy.
1005 topics found for
“consistency improvement”
Scrum Master
A role in Agile project management responsible for ensuring the team follows Agile practices, facilitating meetings, and removing obstacles to progress.
Subadditivity Effect
A cognitive bias where the total probability assigned to a set of events is less than the sum of the probabilities assigned to each event individually.
Voice Assistants
Software agents that can perform tasks or services for an individual based on verbal commands.
Customer Journey
The complete set of experiences that customers go through when interacting with a company, from initial contact to post-purchase.
VOC
Voice of the Customer (VOC) is a process for capturing customers' expectations, preferences, and aversions.
Brand Recognition
The extent to which consumers can identify a brand by its attributes such as logo, tagline, or packaging.
Depth of Processing
A theory suggesting that information processed at a deeper, more meaningful level is better remembered than information processed at a shallow level.
NPS
Net Promoter Score (NPS) is a metric used to measure customer loyalty and satisfaction based on their likelihood to recommend a product or service to others.