Product Profitability
The financial performance of a product, measured by its ability to generate revenue and profit relative to its costs and expenses.
The financial performance of a product, measured by its ability to generate revenue and profit relative to its costs and expenses.
The study of the relationships between people, practices, values, and technologies within an information environment.
An activity during a design audit where printed screens representing customer journeys are reviewed collaboratively with stakeholders to assess design quality and identify areas for improvement.
A theory in environmental psychology that suggests people prefer environments where they can see (prospect) without being seen (refuge).
A phenomenon where users consciously or subconsciously ignore banner-like information or advertisements on websites.
A cognitive bias where people tend to remember the first and last items in a series better than those in the middle, impacting recall and memory.
The systematic investigation of competitor activities, products, and strategies to gain insights and inform decision-making.
An approach to information architecture that starts with the details and builds up to a comprehensive structure.
Organizational Change Management (OCM) is the process of managing the people side of change to achieve desired business outcomes.