Journey Map
A visual representation of the user or customer journey, highlighting key interactions, emotions, and pain points.
700 topics found for
“continuous innovation”
Backfire Effect
A cognitive bias where individuals strengthen their beliefs when presented with evidence that contradicts them.
Cold States
Emotional states where individuals are calm and rational, often contrasted with hot states where emotions run high.
Stages of Change Model
A psychological model that outlines the stages individuals go through to change behavior, including precontemplation, contemplation, preparation, action, and maintenance.
Action Priority Matrix
A tool used to prioritize tasks based on their impact and effort, helping to focus on high-value activities.
Tiny Habits
A behavior change method that encourages the adoption of small, easy-to-do habits that can lead to larger, sustainable behavior changes.
Operational Efficiency
The ability to deliver products or services in the most cost-effective manner without sacrificing quality.
d11n
Numeronym for the word "Documentation" (D + 11 letters + N), creating detailed records and instructions to support the development, use, and maintenance of systems or products.
Backcasting
A planning method that starts with defining a desirable future and then works backwards to identify steps to achieve that future.