Customer Empathy
The ability to understand and share the feelings of customers, crucial for creating user-centered designs and experiences.
The ability to understand and share the feelings of customers, crucial for creating user-centered designs and experiences.
An experimental design where different groups of participants are exposed to different conditions, allowing for comparison between groups.
A range of values, derived from sample statistics, that is likely to contain the value of an unknown population parameter.
A specific group of people identified as the intended recipient of an advertisement or message.
The excessive addition of features in a product, often leading to complexity and reduced usability.
The study of the practices and possibilities of music, covering elements like rhythm, melody, harmony, and form.
A cognitive bias where people judge the likelihood of an event based on its relative size rather than absolute probability.
A web-based interface that allows customers to find information and perform tasks without needing assistance from a customer service representative.
Numeronym for the word "Canonicalization" (C + 14 letters + N), converting data to a standard, normalized form to ensure consistency and eliminate ambiguities, often used in URLs to avoid duplicate content issues in SEO.