Service Design
The practice of planning and organizing people, infrastructure, communication, and material components of a service to improve its quality and the interaction between service providers and customers.
1405 topics found for
“continuous monitoring”
Digital Wellness
The pursuit of a healthy relationship with technology, balancing its use to enhance well-being without causing harm.
Pogo Sticking
A behavior where users repeatedly bounce back and forth between a search engine results page and individual search results.
Negativity Bias
The tendency to give more weight to negative experiences or information than positive ones.
UBP
Unique Buying Proposition (UBP) is a statement that highlights the unique benefits and value a product or service offers to customers.
Communication Theory
The study of how information is transmitted and received, including the processes and methods that facilitate communication.
Anthropomorphism
The attribution of human traits, emotions, or intentions to non-human entities, often used in design to make interfaces more relatable and engaging.
Material Design
A design language developed by Google that uses shadow, depth, and motion to create a realistic and intuitive user interface.
Scrolljacking
A design technique that overrides the default scrolling behavior, often to create a more controlled or immersive experience.