SLA
A Service Level Agreement (SLA) is a formal contract between a service provider and a customer that defines the level of service expected.
1405 topics found for
“continuous monitoring”
NPS
Net Promoter Score (NPS) is a metric used to measure customer loyalty and satisfaction based on their likelihood to recommend a product or service to others.
Product Development Cycle
The series of stages a product goes through from initial concept to market release, including planning, design, development, testing, and launch.
DRY Principle
Don't Repeat Yourself (DRY) is a software development principle for reducing repetition and redundancy.
Scaling Fallacy
A cognitive bias where people underestimate the complexity and challenges involved in scaling systems, processes, or businesses.
Form Follows Function
A design principle that states the design of a product or interface should primarily serve its intended purpose or functionality.
W3C
World Wide Web Consortium (W3C) is an international community that develops open standards to ensure the long-term growth of the Web.
Courtesy Bias
The tendency for individuals to give positive responses or feedback out of politeness, regardless of their true feelings.
PESTEL Analysis
A strategic framework used to analyze the external macro-environmental factors affecting an organization: Political, Economic, Social, Technological, Environmental, and Legal.