Continuous Improvement
An ongoing effort to improve products, services, or processes over time through incremental and breakthrough improvements.
19 topics found for
“cultural analysis”
Gemba
A Japanese term meaning "the real place," used in Lean management to describe the place where value is created.
Film Theory
The study of the nature, functions, and effects of cinema, exploring how films communicate and create meaning.
Six Sigma
A data-driven methodology aimed at improving processes by identifying and removing defects, and reducing variability.
NPS
Net Promoter Score (NPS) is a metric used to measure customer loyalty and satisfaction based on their likelihood to recommend a product or service to others.
Hindsight Bias
A cognitive bias where people perceive past events as having been more predictable than they actually were.
Groupthink
A psychological phenomenon where the desire for harmony and conformity in a group results in irrational or dysfunctional decision-making.
Disruptive Innovation
Innovation that creates a new market and value network, eventually disrupting and displacing established market-leading products or services.
7 Wastes
A Lean methodology concept identifying seven types of waste in processes to improve efficiency.