SLA
A Service Level Agreement (SLA) is a formal contract between a service provider and a customer that defines the level of service expected.
43 topics found for
“customer feedback”
XP
eXtreme Programming (XP) is an agile software development methodology focused on customer satisfaction and continuous improvement.
RLHF
Reinforcement Learning from Human Feedback (RLHF) is a machine learning technique that uses human input to guide the training of AI models.
Reciprocity
A social norm of responding to a positive action with another positive action, fostering mutual benefit and cooperation.
Product-Led Growth
A business strategy where the product itself is the primary driver of customer acquisition, retention, and expansion, often through user experience and engagement.
Opportunity Scoring
A technique used to prioritize product features based on the potential impact on customer satisfaction and business goals.
Social Selling
The use of social media platforms to connect with prospects, build relationships, and ultimately drive sales.
MVP
Minimum Viable Product (MVP) is a version of a product with just enough features to be usable by early customers who can then provide feedback for future product development.
TQM
Total Quality Management (TQM) is a comprehensive management approach focused on continuous improvement in all aspects of an organization.