MRD
Market Requirements Document (MRD) is a comprehensive document that outlines the market's needs, target audience, and business objectives for a product.
12 topics found for
“customer journey mapping”
Service Blueprint
A detailed diagram that visualizes the processes, touchpoints, and interactions involved in delivering a service, helping to identify areas for improvement.
Backstage
Elements of a service or product that are not visible to the user but are essential for delivering the front-stage experience.