ROI
Return on Investment (ROI) is a performance measure used to evaluate the efficiency or profitability of an investment or compare the efficiency of different investments.
102 topics found for
“customer support”
Data Visualization
The representation of data through graphical elements like charts, graphs, and maps to facilitate understanding and insights.
Product Marketing Manager
A professional responsible for promoting a product and driving its adoption in the market, through strategies like market research, positioning, and communication.
Poka-Yoke Principle
A Japanese term for "mistake-proofing," referring to any mechanism or process that helps prevent errors by design.
Curse Of Knowledge
A cognitive bias where someone mistakenly assumes that others have the same background knowledge they do.
Participatory Design
An approach to design that actively involves all stakeholders (e.g., employees, partners, customers) in the design process.
UCD
User-Centered Design (UCD) is an iterative design approach that focuses on understanding users' needs, preferences, and limitations throughout the design process.
On-Brand
Actions, messages, or visuals that are consistent with the established brand identity and values.
Off-Brand
Actions, messages, or visuals that do not align with the established brand identity and values.