Cold States
Emotional states where individuals are calm and rational, often contrasted with hot states where emotions run high.
813 topics found for
“customer support”
Design Leadership
The practice of guiding and inspiring teams to create effective, user-centered design solutions that align with business goals.
Creative Confidence
The belief in one's ability to create change through creativity, often leading to more innovative and effective problem-solving.
Primacy Effect
The tendency for the first items presented in a sequence to be remembered better than those in the middle.
Maslow’s Hierarchy of Needs
A psychological theory proposed by Abraham Maslow that outlines a five-tier model of human needs, ranging from basic physiological needs to self-actualization.
Emotional Intelligence
The ability to recognize, understand, and manage one's own emotions and the emotions of others.
SAFe
SAFe is a framework designed to scale agile practices across large organizations by integrating agile and lean principles.
Story Points
A unit of measure used in Agile project management to estimate the relative effort required to complete a user story or task.
Price Comparison Prevention
A dark pattern where practices are used to make it hard for users to compare prices with other options.