Hostile Attribution Bias
A cognitive bias where individuals interpret others' behaviors as having hostile intent, even when the behavior is ambiguous or benign.
813 topics found for
“customer support”
Dual Self Model
A behavioral economics model that explains decision-making as a conflict between a present-oriented "doer" and a future-oriented "planner".
Thin Data
Quantitative data that provides broad, numerical insights but often lacks the contextual depth that thick data provides.
Interaction Modeling
The process of creating representations of how users will interact with a system, including the flow of interactions and the overall experience.
Application Architecture
The high-level structure of a software application, defining its components and their interactions.
Product Launch
The introduction of a new product to the market, involving planning, marketing, and distribution efforts to maximize its initial impact.
Design Canon
A set of fundamental principles and guidelines that inform and shape design practices.
Brand Audit
A thorough examination of a brand's current position in the market and its effectiveness in reaching its goals.
Qualitative Research
A research method that focuses on understanding phenomena through in-depth exploration of human behavior, opinions, and experiences, often using interviews or observations.