SEO Friendly URL
A URL that is structured in a way that is easily readable by both users and search engines, often including keywords to improve search engine optimization.
813 topics found for
“customer support”
User Story
A simple description of a feature from the perspective of the user, typically used in Agile development to capture requirements and guide development.
Innovation Theory
The study of how new ideas, products, and processes are developed and brought to market.
Descriptive Analytics
The interpretation of historical data to identify trends and patterns.
Product Discovery
The process of identifying user needs and market opportunities to inform the development of new products or features.
Brand Archetypes
The use of universal character types and personalities to define and communicate a brand's identity.
Optimism Bias
A cognitive bias that causes people to believe they are less likely to experience negative events and more likely to experience positive events than others.
Double Diamond
A design process model that outlines four phases: Discover, Define, Develop, and Deliver, promoting both divergent and convergent thinking.
The User Is Drunk
A usability testing approach where designers assume that users are easily confused and distracted, focusing on simplicity and clarity in design.