Lead Conversion Rate
The percentage of leads that convert into customers.
102 topics found for
“customer support”
Product vs. Program
Products are individual items or services designed to meet specific customer needs, while programs are collections of related projects and products managed together to achieve broader strategic goals.
Sales Pipeline
A visual representation of the stages a sales opportunity goes through, helping to track progress and forecast revenue.
Agile Transformation
The process of transitioning an organization to agile methodologies, including changes in culture, processes, and practices.
Phygital
A blend of physical and digital experiences to create a cohesive user experience.
Operations
The day-to-day activities required to produce goods and services, manage resources, and support business functions.
Landing Page
A standalone web page created specifically for a marketing or advertising campaign, where visitors land after clicking on a link.
POD
Product-Oriented Delivery (POD) is a methodology that focuses on organizing teams around products rather than projects.
User Autonomy
The degree to which users feel they have control over their actions and decisions when interacting with a product or system.