User Empowerment
The process of enabling users to take control of their interactions with a product or system, enhancing their confidence and satisfaction.
102 topics found for
“customer support”
CUI
Conversational User Interface (CUI) is a user interface designed to communicate with users in a conversational manner, often using natural language processing and AI.
Pain Point SEO
A strategy that focuses on identifying and addressing the specific problems or "pain points" of users in order to improve search engine rankings and attract more targeted traffic.
Continuous Improvement
An ongoing effort to improve products, services, or processes over time through incremental and breakthrough improvements.
Component Library
A collection of reusable UI components that can be used to build applications.
Sunsetting
The process of phasing out or retiring a product or feature that is no longer viable or needed.
Subscription Trap
A dark pattern where it's easy to subscribe but very difficult to cancel the subscription.
Cohesive Experience
A user experience that feels consistent and unified across different elements and touchpoints.
c11y
Numeronym for the word "Compatibility" (C + 11 letters + Y), ensuring that systems, devices, or applications can operate together without conflict or need for modification.