Omnichannel
A seamless and integrated customer experience across multiple channels, such as online, mobile, and in-store.
A seamless and integrated customer experience across multiple channels, such as online, mobile, and in-store.
Modifications or additions to a system that encourage specific user behaviors.
In AI, the generation of incorrect or nonsensical information by a model, particularly in natural language processing.
A technology and research method that measures where and how long a person looks at various areas on a screen or interface.
Pre-set options in a system that are designed to benefit users by simplifying decisions and guiding them towards the best choices.
A marketing strategy that involves releasing a product to a limited audience to evaluate its market performance before a full-scale launch.
A bias that occurs when researchers' expectations influence the outcome of a study.
The study and application of ethical considerations in the development, implementation, and use of technology.
A theory in economics that models how rational individuals make decisions under risk by maximizing the expected utility of their choices.