PMO
A Project Management Office (PMO) is a centralized unit within an organization that oversees and standardizes project management practices.
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“data deletion”
VOC
Voice of the Customer (VOC) is a process for capturing customers' expectations, preferences, and aversions.
NLP
Natural Language Processing (NLP) is a field of AI focused on the interaction between computers and humans using natural language.
BSC
Balanced Scorecard (BSC) is a strategic planning and management system used to align business activities to the vision and strategy of the organization.
Planning Fallacy
A cognitive bias where individuals underestimate the time, costs, and risks of future actions while overestimating the benefits.
Competitor Analysis
The assessment of the strengths and weaknesses of current and potential competitors to identify competitive advantages and disadvantages.
System Two
A mode of thinking, derived from Dual Process Theory, that is slow, deliberate, and analytical, requiring more cognitive effort and conscious reasoning.
Reference Dependence
A cognitive bias where individuals evaluate outcomes relative to a reference point rather than on an absolute scale.
Generative Research
Research aimed at exploring and identifying new opportunities, needs, and ideas to inform the design process.