Courtesy Bias
The tendency for individuals to give positive responses or feedback out of politeness, regardless of their true feelings.
The tendency for individuals to give positive responses or feedback out of politeness, regardless of their true feelings.
The extent to which a measure represents all facets of a given construct, ensuring the content covers all relevant aspects.
A data-driven methodology aimed at improving processes by identifying and removing defects, and reducing variability.
The competitive advantage gained by the initial significant occupant of a market segment, which can lead to brand recognition and customer loyalty.
A comprehensive list of all content within a system, used to manage and optimize content.
Monthly Recurring Revenue (MRR) is a metric that quantifies the predictable revenue generated each month from customers.
A research method used to determine how desirable a product or feature is to potential users.
The study of the principles and practices that inform and guide the design process.
A behavioral economics concept where people categorize and treat money differently depending on its source or intended use.