Pre-Selected Options
A dark pattern where options that benefit the service provider are pre-selected for the user.
A dark pattern where options that benefit the service provider are pre-selected for the user.
Customer Relationship Management (CRM) is a strategy for managing an organization's relationships and interactions with current and potential customers.
Statistical data relating to a particular population and groups within it.
The practice of identifying and analyzing search terms that users enter into search engines, used to inform content strategy and SEO.
Volatility, Uncertainty, Complexity, and Ambiguity (VUCA) is an acronym for describing the challenging conditions of the modern world.
A phenomenon where people perceive an item as more valuable when it is free, leading to an increased likelihood of choosing the free item over a discounted one.
Product-Oriented Delivery (POD) is a methodology that focuses on organizing teams around products rather than projects.
A small, cross-functional team of 6-12 people focused on delivering a specific product feature or component.
Agile Release Train (ART) is a long-lived team of Agile teams that, along with other stakeholders, incrementally develops, delivers, and operates one or more solutions in a value stream.