Moral Luck
A phenomenon where the success or failure of a design or business outcome is influenced by external factors beyond the control of the decision-makers, akin to serendipity.
A phenomenon where the success or failure of a design or business outcome is influenced by external factors beyond the control of the decision-makers, akin to serendipity.
A cognitive bias where the pain of losing is psychologically more powerful than the pleasure of gaining.
A cognitive bias where people prefer a smaller set of higher-quality options over a larger set with lower overall quality.
Messenger, Incentives, Norms, Defaults, Salience, Priming, Affect, Commitment, and Ego (MINDSPACE) is a framework used to understand and influence behavior.
The psychological phenomenon where people prefer options that are not too extreme, but just right.
A cognitive bias where individuals overestimate the likelihood of extreme events regressing to the mean.
The tendency to overestimate the duration or intensity of the emotional impact of future events.
The tendency to overestimate how much our future preferences and behaviors will align with our current preferences and behaviors.
The act of designing and implementing subtle interventions to influence behavior in a predictable way.