Customer Journey
The complete set of experiences that customers go through when interacting with a company, from initial contact to post-purchase.
1224 topics found for
“design feedback”
Voice Search Optimization
The process of optimizing content and website structure to improve visibility and ranking in voice search results.
Voice Assistants
Software agents that can perform tasks or services for an individual based on verbal commands.
Factor Analysis
A statistical method used to identify underlying relationships between variables by grouping them into factors.
m17n
Numeronym for the word "Multilingualization" (M + 17 letters + N), enabling a product or system to support multiple languages, allowing users to switch between languages as needed.
Enterprise Architecture
Enterprise Architecture (EA) is a strategic framework used to align an organization's business strategy with its IT infrastructure.
Customer Delight
The process of exceeding customer expectations to create a positive emotional reaction.
Minimize Waste
A principle in lean management aimed at reducing non-value-added activities to improve efficiency.
Berkson’s Paradox
A statistical phenomenon where two independent events appear to be correlated due to a selection bias.