CSAT
CSAT (Customer Satisfaction) measures how products or services provided by a company meet or exceed customer expectations.
1224 topics found for
“design feedback”
Aria Roles
Specific roles assigned to HTML elements to define their purpose and behavior in an accessible manner.
Principle of Objects
The Principle of Objects is an information architecture guideline that treats content as living, distinct entities with behaviors and attributes.
Design Validation
The process of testing and evaluating a design to ensure it meets user needs and business goals before final implementation.
Design Tradeoffs
The compromises made between different design options, balancing various factors like usability, aesthetics, and functionality.
Feedback Loop
A system where outputs are fed back into the process as inputs, allowing for continuous improvement based on user responses.
Modular Design
A design approach that divides a system into smaller parts or modules that can be independently created, modified, replaced, or exchanged.
Service Design
The practice of planning and organizing people, infrastructure, communication, and material components of a service to improve its quality and the interaction between service providers and customers.
Matched Pairs Design
An experimental design where subjects are paired based on certain characteristics, and then one is assigned to the treatment and the other to the control group.