Acceptance Testing
A type of testing conducted to determine if the requirements of a specification are met, often the final step before delivery to the customer.
A type of testing conducted to determine if the requirements of a specification are met, often the final step before delivery to the customer.
Research aimed at exploring and identifying new opportunities, needs, and ideas to inform the design process.
The practice of using narrative to communicate information, ideas, or experiences in a compelling and engaging way, often used in marketing and design.
The practice of dividing a customer base into distinct groups based on common characteristics.
An approach that places the user's needs, preferences, and behaviors at the forefront of all design and development activities.
The use of natural language processing to identify and extract subjective information from text, determining the sentiment expressed.
A unit of measure used in Agile project management to estimate the relative effort required to complete a user story or task.
The ability to understand and share the feelings of customers, crucial for creating user-centered designs and experiences.
Organizational Change Management (OCM) is the process of managing the people side of change to achieve desired business outcomes.