Integrated Behavior Model
A framework that combines multiple theories to explain and predict behavior, focusing on intention, knowledge, skills, environmental constraints, and habits.
A framework that combines multiple theories to explain and predict behavior, focusing on intention, knowledge, skills, environmental constraints, and habits.
An activity during a design audit where printed screens representing customer journeys are reviewed collaboratively with stakeholders to assess design quality and identify areas for improvement.
The Principle of Objects is an information architecture guideline that treats content as living, distinct entities with behaviors and attributes.
A cognitive bias where people underestimate the influence of emotional states on their own and others' behavior.
AI systems designed to generate creative content, such as art, music, and literature.
The error of making decisions based solely on quantitative observations and ignoring all other factors.
The Principle of Front Doors is an information architecture guideline that acknowledges multiple entry points into a website or system.
The process of turning a lead into a customer.
The worth of something based on its ability to help achieve a desired end or goal.