Journey Mapping
A technique that visualizes the process users go through to achieve a goal with a product or service.
214 topics found for
“digital data”
Unfreeze-Change-Refreeze
A model of organizational change management that involves preparing for change (unfreeze), implementing change (change), and solidifying the new state (refreeze).
Breakpoint System
A structured set of breakpoints used to create responsive designs that work seamlessly across multiple devices.
Information Bias
A cognitive bias where people seek out more information than is needed to make a decision, often leading to analysis paralysis.
T-Shirt Sizing
A relative estimation technique used in Agile project management to quickly assess the size and complexity of tasks by assigning them T-shirt sizes (e.g., small, medium, large).
Forced Enrollment
A dark pattern where users are forced to sign up for an account to complete a basic task.
Mura
A Japanese word meaning inconsistency or variability in processes.