Service Blueprint
A detailed diagram that visualizes the processes, touchpoints, and interactions involved in delivering a service, helping to identify areas for improvement.
1192 topics found for
“display design”
Activity Tracking
A dark pattern where users' activities are tracked without their explicit consent or knowledge.
Occam’s Razor
A principle that suggests the simplest explanation is often the correct one, favoring solutions that make the fewest assumptions.
Context Mapping
A research technique that explores the context in which users interact with a product, service, or environment to understand their needs and behaviors.
Change Blindness
A phenomenon where users fail to notice significant changes in their visual field.
Cross-Platform Consistency
Ensuring that user experiences are consistent across different platforms, such as web, mobile, and desktop.
Eye Tracking
A technology and research method that measures where and how long a person looks at various areas on a screen or interface.
Peltzman Effect
The hypothesis that safety measures may lead to behavioral changes that offset the benefits of the measures, potentially leading to risk compensation.
Humor Effect
The psychological phenomenon where humorous content is more easily remembered and perceived positively by users.