Labor Illusion
A phenomenon where users perceive greater value in a service or product if they believe more effort was involved in its creation or delivery.
A phenomenon where users perceive greater value in a service or product if they believe more effort was involved in its creation or delivery.
Needs and expectations that are not explicitly stated by users but are inferred from their behavior and context.
A self-regulation strategy in the form of "if-then" plans that can lead to better goal attainment and behavior change.
A principle that suggests people are more likely to comply with requests or follow suggestions from authority figures.
Newly developing patterns or shifts in technology, behavior, or design that have the potential to influence future practices and strategies.
A theory that explains how individuals determine the causes of behavior and events, including the distinction between internal and external attributions.
A psychological theory that predicts an individual's behavior based on their intention, which is influenced by their attitudes and subjective norms.
An approach to information architecture that starts with the details and builds up to a comprehensive structure.
The study of how individuals make choices among alternatives and the principles that guide these choices.