PDCA
Plan-Do-Check-Act (PDCA) is an iterative four-step management method used for continuous improvement of processes and products.
Plan-Do-Check-Act (PDCA) is an iterative four-step management method used for continuous improvement of processes and products.
The practice of dividing a customer base into distinct groups based on common characteristics.
The phenomenon where people follow the direction of another person's gaze, influencing their attention and behavior.
Total Quality Management (TQM) is a comprehensive management approach focused on continuous improvement in all aspects of an organization.
The process of planning, creating, and managing content in a way that is user-centered and purpose-driven.
A cognitive bias where group members tend to discuss information that everyone already knows rather than sharing unique information, leading to less effective decision-making.
Reasons to Believe (RTB) is a marketing concept that refers to the evidence or arguments that support a product's claims and persuade consumers of its benefits.
A navigation system that groups related links or content into clusters for easier access.
The planning, development, and management of content to meet business and user needs, ensuring consistency and effectiveness across all channels.